Announcement

The Directorate General of Foreign Trade, Ministry of Commerce and Industry of the Government of India has introduced an online module for filing and tracking of quality trade complaints, with effect from 11.02.2019

The Directorate General of Foreign Trade, Ministry of Commerce and Industry of the Government of India has introduced     an online module for filing and tracking of quality trade complaints, with effect from 11.02.2019, under the link: https://dgft.gov.in > Services > File Quality Trade Grievances > File online Application Form. (http://dgftebrc.nic.in:8090/TradeDispute/)

Complaints from foreign buyers about poor quality of supply by exporters from India as well as complaints of importers against foreign suppliers can be filed on this portal. Besides, complaints of unethical commercial dealings like non-supply/partial supply of goods after confirmation of order or supplying goods other than the once as agreed upon, non-payment or non-adherence to delivery schedule etc. can also be filed through this portal.

 
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